Get Expert Advice - Don’t waste your time researching for hours! A massage chair is a significant purchase, and here at The Modern Back we want to do all we can to provide you with as much information as possible before you buy. Our Massage Chair Experts are committed to helping you find the best massage chair using years of product knowledge and countless hours of massage chair training. 

How do I contact you? 

• Call Us: at 800-416-4304 to get a personalized recommendation from one of our Massage Chair Experts.  
• Chat With Us: Click the chat icon on the lower right corner of the website and a massage chair expert will be happy to answer all your questions. 
• Email Us: Fill out the “Contact Us” form to ask us any questions you may have. Our experts are here to help!  
• Visit Our Showroom: Visit us at 407 Interstate Blvd. in Sarasota to try out some of the best massage chairs on the market and meet with one of our friendly, knowledgeable experts.  

What is curbside delivery?  

Curbside delivery is a type of delivery service where a delivery driver brings a package or item to the curb or the closest point to the customer's address that is accessible by the delivery vehicle. It is important to note that with curbside delivery, the driver is not responsible for bringing the package inside the customer's home or business, and the customer is responsible for moving the  

package from outside to their desired location.  

What is threshold delivery?  

Threshold delivery is a type of delivery service offered by many retailers and shipping companies. With threshold delivery, the delivery driver will bring your package to your doorstep or the closest point of entry to your home, such as your garage or front porch. However, the driver will not bring the package into your home or carry it up any stairs or into any specific room. It is the customer's responsibility to move the package from the threshold into their home or designated area. 

What is white glove delivery?  

With white glove delivery, the delivery team will typically bring the package or item inside the customer's home or business, unpack it, and set it up in the desired location. This means that the delivery team will carry the package upstairs, navigate tight hallways or doorways, and move the package to the desired location. 

How can I pay for my purchase? 

The Modern Back accepts the following credit cards: Visa, MasterCard, American Express and Discover. You can purchase your chair online or over the phone by calling us at 800-416-4304.  

Can I call in to place an order? 

Yes, you’re welcome to call us at 800-416-4304 to place your order over the phone.  Local hours are 9AM to 9PM in Eastern Standard Time. 

Can I use Paypal to buy a massage chair?  

Yes, you can use PayPal to buy a massage chair from The Modern Back, you will need to have a PayPal account and link it to your preferred payment method, such as a credit card or bank account. When you are ready to make your purchase, simply select PayPal as your payment method at checkout and follow the prompts to complete the transaction.  

Do you offer 0% financing?  

Yes. Depending on which loan you qualify for and how much you need to finance, you can finance through Klarna at 0% for loans up to $10k and for loans up to $30k, you can finance through Synchrony. Click HERE to learn more about our financing options. 

Is there sales tax? 

Here at The Modern Back, you can enjoy paying NO sales tax unless we ship your product anywhere within the state of Florida. Florida residents can still qualify for tax-exempt purchases with us. Click HERE to learn more about tax exemption.  

Can a chiropractor write a prescription for a massage chair?  

Yes, your chiropractor, a Florida Licensed Practitioner, can fill out the Rx script or letter word for word under The Modern Back’s “tax free” tab. Please follow the instructions on The Modern Back’s website or call for Rx exemption for Florida state sales tax information.   

Can a doctor write a prescription for a massage chair?  

To obtain a prescription for a massage chair, it is important to consult with a doctor who is familiar with your medical history and condition, and who can assess whether a massage chair is appropriate for your needs. Your doctor can fill out the Rx script or letter word for word under The Modern Back’s “tax free” tab. Please follow the instructions on The Modern Back’s website or call for Rx exemption for Florida state sales tax information.