Every order includes free curbside delivery. Curbside means that your products will be delivered to your home at the driveway, sidewalk, or nearest access point. Delivery of the product(s) inside a garage or covered space is not the responsibility of the freight carrier. Prior to delivery, the shipping company will contact you to schedule a drop off time between Monday and Friday.
IMPORTANT: For massage chairs, we highly suggest that you select White Glove Service unless you have 2-3 individuals at the time of delivery who are strong enough to lift the massage chair (200-350 lbs) from the curbside and move it inside your home.
Threshold Delivery (Added Fee):
The driver will deliver your chair and place it under a covered part of your residence to protect it from the elements. This could be inside your front door or inside your garage for example.
White Glove Service (Added Fee):
White Glove is a scheduled delivery service where your product will be brought inside your residence or place of business and placed in the room of your choice by a two-person team. It will be unpacked and assembled by the delivery team. The delivery team will also remove and dispose of all packaging materials. We always suggest keeping the packaging for at least 30 days. White Glove Service requires an additional 7-10 days for delivery.
If you have any questions regarding delivery service, please contact us at 800-416-4304.
All products are shipped out within 2-5 business days from their order date based on availability.
Curbside & Threshold Delivery Time - 7-14 business days (Estimated)White Glove Delivery Time - 10-21 business days (Estimated)