Seattle/Kent Massage Chair Showroom FAQs:
Do I need an appointment to visit?
Yes, appointments are required. To ensure each guest receives undivided attention, exclusive private one-on-one consultations are offered. Private sessions can be conveniently reserved online or by calling 206-743-0116.
What are the showroom hours?
The Kent showroom is open from 10:00 AM to 5:00 PM Mon-Fri (Closed Wed). Because we dedicate this time entirely to private, personalized consultations, please call ahead to book your session before stopping by.
What should I bring to my appointment?
Just yourself and a pair of socks, as shoes must be removed before testing the equipment. We highly recommend wearing comfortable clothing so you can fully experience every feature. If you are managing specific therapeutic needs (such as chronic back pain), feel free to bring those details along so a specialist can guide you to the perfect model.
Is parking available?
Yes. Guests can enjoy free, hassle-free parking directly in front of the showroom.
Can I test the chairs before making a decision?
Absolutely! The Kent-Seattle location is designed as a live testing center. We encourage you to experience and compare multiple advanced 3D and 4D models side-by-side so you can feel the precise differences in massage intensity and roller tracks.
Can I purchase a chair that isn't currently on the showroom floor?
Yes. If there is a specific model you want that isn’t currently on display, we can order it directly from the manufacturer for you. Speak with one of the showroom specialists to review available options, custom finishes, and delivery timelines.
Do you sell open-box or floor models?
Yes, we frequently feature a curated selection of open-box and floor models at excellent values, subject to current showroom inventory.
Do you offer delivery and setup for local residents?
Yes. Premium white-glove delivery, assembly, and room-of-choice setup are offered throughout Washington State, with service available in Kent, Seattle, Tacoma, Bellevue, Renton, Sammamish, Medina, Woodinville, Kirkland, Redmond, and the greater Seattle metro area.
Is shipping available outside of the state of Washington?
Yes! Delivery and setup services are available in all 48 contiguous states, making it easy to furnish a second home, send a gift, or accommodate an out-of-state move.
What kind of service and support is provided post-purchase?
Yes. Lifetime local phone support and hands-on coordination of warranty service and maintenance provide peace of mind long after delivery, helping ensure years of reliable performance.
Is massage chair financing available?
Yes. Flexible payment solutions are available through leading financing partners such as Wells Fargo, Klarna, PayPal, and PayTomorrow, making it easier to invest in the perfect massage chair.
- Financing is subject to credit approval. Specialized 72-month financing terms are available on select models.
Can I use my HSA or FSA card?
Yes. You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) card at checkout, provided your specific plan administrator allows it. To make the process completely seamless, our specialized HSA/FSA payment provider can assist you in obtaining the required Letter of Medical Necessity (LMN).
Is price matching offered?
Yes! If a lower advertised price is found from any authorized competitor, it will be matched to ensure the best possible value on any massage chair available.
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