Orlando Massage Chair Showroom FAQs:
Do I need an appointment to visit?
Yes, appointments are required. To ensure you receive our undivided attention, we host exclusive, private 1-on-1 consultations. You can easily reserve your private session online or by calling us directly at 407-337-7635.
What are the showroom hours?
The Orlando showroom is open from 10:00 AM to 5:00 PM. Because we dedicate this time to private, personalized consultations, please call ahead to book an appointment before stopping by.
What should I bring to my appointment?
Just yourself and a pair of socks, as shoes must be removed before trying the equipment. We highly recommend wearing comfortable clothing so you can fully experience every feature. If you are managing specific therapeutic needs (like chronic back pain), feel free to bring those details along so our specialists can guide you to the perfect model.
Is parking available?
Yes. We offer free, hassle-free storefront parking directly in front of the showroom.
Can I test the chairs before making a decision?
Absolutely! The Orlando location is designed as a live testing center. We encourage you to experience and compare multiple advanced 3D and 4D models side by side so you can feel the precise differences in massage intensity and track styles.
Can I purchase a chair that isn't currently on the showroom floor?
Yes. If there is a specific model you want that isn’t on display, we can order it directly from the manufacturer for you. Speak with one of the showroom specialists to review available options and delivery timelines.
Can I buy an open-box or floor model?
Yes, a selection of open-box and floor models are frequently featured at excellent values, subject to current showroom inventory.
Is delivery and setup for local Florida residents provided?
Yes, we provide premium, white-glove delivery, assembly, and room-of-choice setup throughout Central Florida, including Orlando, The Villages, Lakeland, Gainesville, Daytona, Kissimmee, Sanford, and all surrounding areas.
Is shipping available outside of the state of Florida?
Yes! If you are purchasing a massage chair to have shipped to a second home, for a gift, or because you are moving out of state, we offer seamless delivery and setup across all 48 contiguous states.
What kind of service and support is provided post-purchase?
We provide lifetime local phone support and will directly coordinate any necessary warranty service or routine maintenance to ensure your chair performs perfectly for years to come.
Is massage chair financing available?
Yes. We partner with trusted lenders including Wells Fargo, Klarna, PayPal, and PayTomorrow to provide flexible payment structures for qualifying customers.
- Financing is subject to credit approval. Specialized 72-month financing terms are available on select models.
Can I use my HSA or FSA card?
Yes. You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) card at checkout, provided your specific plan administrator allows it. To make the process completely seamless, our specialized HSA/FSA payment provider can assist you in obtaining the required Letter of Medical Necessity (LMN).
Do I have to pay sales tax on my purchase?
Florida residents may qualify for a complete sales tax exemption if the massage chair is prescribed by a Florida-licensed medical professional for therapeutic or medical use.
- New to the area and don't have a local doctor yet? Call us at 407-337-7635 to discuss how we can help you navigate this process.
Is price matching offered?
Yes! Providing exceptional value is a top priority. Any lower advertised price from an authorized competitor will be gladly matched on any massage chair carried.
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