Frequently Asked Questions
What is the difference between 2D, 3D, and 4D massage rollers?
2D rollers move up/down and left/right. 3D rollers add depth, moving in/out to adjust intensity. 4D rollers, like those found in the Nokori M980's upper mechanism, incorporate all 3D movements but also vary the speed and rhythm of the strokes, mimicking the organic timing of a human massage therapist.
Does the chair accommodate different heights?
Yes, the Kyota Nokori M980 features automatic body scanning technology. Before the massage begins, the chair scans your back to locate your shoulders and spine curvature, adjusting the massage range to fit your specific body shape and height. It also includes an extendable footrest to accommodate taller users.
How much space is needed for the Zero Gravity recline?
While the chair is substantial, it typically incorporates space-saving technology. However, you should generally allow for a specific clearance behind the chair (usually a few inches) to allow it to fully recline into the Zero Gravity position without hitting the wall. Check the specific dimensions in the user manual for exact clearance requirements.
Is assembly required?
Most luxury massage chairs like the M980 require some minor assembly, typically attaching the footrest or armrests. However, retailers like The Modern Back offer "White Glove Delivery," where professionals deliver, assemble, and test the chair in your room of choice, removing all packaging debris.
What is the warranty coverage?
Kyota typically offers robust warranty support for their premium chairs. Coverage usually includes a period for in-home labor, parts, and structural framework. It is advisable to review the specific warranty terms provided by the retailer at the time of purchase.