Denver Massage Chair Showroom FAQs
Do I need an appointment to visit?
Yes, appointments are required for all showroom visits. By scheduling ahead, you'll receive a private consultation with plenty of time to experience different massage chairs and find the right fit for your needs. Call 303-395-1223 or book online to schedule your visit.
What are the showroom hours?
The Denver showroom operates Monday through Friday, 10:00 AM–5:00 PM. We schedule private consultations throughout the day, so booking your appointment ahead of time is the best way to guarantee a dedicated showroom experience.
What should I bring to my appointment?
Your visit is simple—just wear comfortable clothes and bring socks, since shoes are not worn while using the massage chairs. If you have questions about specific features or are hoping to relieve a particular type of discomfort, we'll use that information to help you compare the models that best fit your needs.
Is parking available?
Yes, free customer parking is available on-site. You'll be able to park just outside the showroom for a smooth and convenient visit.
Showroom Location: 5855 E 45th Ave, Suite A155, Denver, CO 80216
Can I test the chairs before making a decision?
Absolutely! The Denver showroom is designed for hands-on demonstrations, allowing you to compare a variety of premium massage chairs before you buy. Experience the differences between 3D and 4D massage technology, Zero Gravity recline, stretching programs, and other advanced features to find the model that's right for you.
Can I purchase a chair that isn't currently on the showroom floor?
Yes! If the massage chair you're interested in isn't on display, we can special order it directly from the manufacturer. Our showroom specialists will walk you through available colors, upholstery options, estimated delivery times, and answer any questions before you place your order.
Do you sell open-box or floor models?
Yes! We regularly offer a selection of open-box and showroom floor model massage chairs at discounted prices. Availability changes frequently, so ask our team about current inventory and special savings during your visit.
Do you offer delivery and setup for local residents?
Yes! We provide professional white-glove delivery throughout Colorado, including in-home assembly, room-of-choice placement, and complete setup so your massage chair is ready to enjoy from day one. Our local delivery service includes:
- Denver
- Colorado Springs
- Boulder
- Cherry Hills Village
- Greenwood Village
- Highlands Ranch
- Lone Tree
- Castle Pines
- Bow Mar
- Greater Denver Area
Do you ship outside of Colorado?
Yes! While the showroom is located in Denver, we proudly ship massage chairs nationwide. Whether you're furnishing a vacation home, surprising a family member with a gift, or moving to another state, we offer professional delivery to all 48 contiguous states.
What kind of service and support do you provide post-purchase?
Your experience doesn't end after delivery. We provide lifetime phone support for our customers and will help coordinate warranty claims, service appointments, and maintenance whenever needed, so you can enjoy your massage chair with confidence for years to come.
Do you offer massage chair financing?
Yes. We partner with trusted lenders—including Wells Fargo, Klarna, PayPal, and PayTomorrow—to provide flexible payment structures for qualifying customers.
- Specialized 72-month financing terms are available on select models, subject to credit approval.
Can I use my HSA or FSA card?
Yes! Many customers are able to purchase a massage chair using HSA or FSA funds, provided their plan qualifies. To simplify the process, our HSA/FSA payment partner can help you obtain a Letter of Medical Necessity (LMN), making it easier to complete your purchase.
Do I have to pay sales tax on my purchase?
No. Colorado customers can shop tax-free through The Modern Back. Since you're purchasing at the Denver showroom, we currently do not have a sales tax nexus in the state of Colorado.
Do you offer price matching?
Yes! We proudly offer a price match guarantee on every massage chair we sell. If you find the same model advertised for less by an authorized retailer, let us know—we'll work to match the price so you can shop with confidence.
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