Houston Massage Chair Showroom FAQs:
Do I need an appointment to visit the Houston showroom?
Yes, we operate strictly by appointment to guarantee you an exclusive, uninterrupted experience. To give you our team's undivided attention, we host private 1-on-1 consultations where you can explore our lineup at your own pace. You can easily reserve your private session online or by calling us directly at 713-489-6565.
What are the Houston showroom hours?
Our Houston location welcomes scheduled guests Monday through Friday from 9:00 AM to 5:00 PM. Because we dedicate these hours entirely to personalized, private consultations, please be sure to call ahead or book your session online before stopping by our West Little York Road facility.
How should I prepare for my showroom appointment?
Just bring yourself and a pair of clean socks, as shoes are removed to test our display equipment. We highly recommend wearing loose, comfortable clothing so you can fully experience every feature, from the back rollers to the air compression sleeves. If you are managing specific therapeutic needs—such as sciatica, chronic neck stiffness, or lower back tension—feel free to share those details so our specialists can guide you to the ideal model.
Is parking available at the Houston location?
Yes. We offer free, hassle-free storefront parking directly in front of our entrance, making it incredibly convenient to visit.
Showroom Location:
11755 West Little York Rd, Bldg. 11
Houston, TX 77041
Phone: 713-489-6565
Can I test the chairs before making a decision?
Absolutely! The Houston showroom is meticulously designed as a live testing center. We encourage you to experience and compare multiple advanced 3D and 4D models side-by-side so you can feel the precise differences in massage track mechanics, intensity levels, and custom programming.
Can I purchase a chair that isn't currently on the showroom floor?
Yes. While we feature our most popular, top-rated models on the display floor, we can easily order any chair from our manufacturer partners for you. Speak with one of our Houston showroom specialists to review all available custom finishes, optional upgrades, and expected delivery timelines.
Do you sell open-box or floor models locally?
Yes, we frequently feature a curated selection of certified open-box and floor models at excellent values, subject to current in-showroom inventory. Be sure to ask your specialist about any available floor model specials during your visit.
Do you offer delivery and setup for local residents?
Yes, we provide premium, white-glove delivery, room-of-choice assembly, and full setup throughout the Greater Houston area and Texas. Our local delivery team regularly services communities where our clients live, including:
- Houston • River Oaks • Tanglewood • Southampton Place • West University Place • Piney Point • Hunters Creek • Bunker Hill) • Sugar Land • Katy • The Woodlands • Cypress
Do you ship outside of Texas?
Yes! Whether you are purchasing a massage chair for a vacation home, sending a gift to family, or relocating out of state, we offer seamless white-glove delivery and professional installation across all 48 contiguous states.
What kind of service and support do you provide post-purchase?
We stand by our products for the long haul. We provide lifetime local phone support for our Texas clients and will directly coordinate any necessary warranty service or routine maintenance with certified local technicians to ensure your chair performs flawlessly for years to come.
Do you offer massage chair financing?
Yes. We partner with trusted lenders—including Wells Fargo, Klarna, PayPal, and PayTomorrow—to provide flexible payment structures for qualifying customers. Specialized 72-month financing terms are available on select models, subject to credit approval.
Can I use my HSA or FSA card?
Yes. You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) card at checkout, provided your specific plan administrator allows it. To make the process completely seamless, our specialized HSA/FSA payment provider can assist you in obtaining the required Letter of Medical Necessity (LMN).
Do I have to pay sales tax on my purchase?
No. Texas residents can purchase from us completely tax-free. Because you are visiting a partner showroom, The Modern Back currently maintains no sales tax nexus in the state of Texas, saving you hundreds of dollars on your investment.
Do you offer price matching?
Yes! We are committed to ensuring you get the absolute best value in the Greater Houston area. If you find a lower advertised price from any authorized competitor on an identical model, we will gladly match it on any massage chair we carry.
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